At Goggle it Pty Ltd, we strive to ensure your complete satisfaction with our digital services. However, we understand that circumstances may arise where you require a refund or need to initiate a return. Below is our policy regarding refunds and returns:

 

Refunds:

1. 7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee on all our digital services. If you are not satisfied with your purchase for any reason within 7 days of the original purchase date, you are entitled to a full refund. No questions asked.

2. Refund Process: To initiate a refund, please contact our customer support team at +27 011 285 0975, or [email protected] within the 7-day period. Once we receive your request, we will process your refund promptly. Please allow [20+ business days] for the refund to reflect in your account.

 

Returns:

1. Product Defects: If you encounter any issues or defects with our digital service, please contact us immediately. Our team will work diligently to resolve the issue. If a return is necessary, we will provide instructions on how to proceed.

2. Cancellation of Subscription Services: For subscription-based digital services, you can cancel your subscription at any time. However, please note that cancellation does not entitle you to a refund of any subscription fees already paid. Your access to the service will continue until the end of the current billing period.

 

Exceptions:

1. Customized Services: Refunds are not applicable for customized digital services tailored to your specific requirements unless there is a clear defect or failure to meet the agreed-upon specifications.

2. Digital Downloads: Once a digital download has been purchased and downloaded, it is non-refundable.

 

Contact Us:

If you have any questions or concerns regarding our refunds and returns policy, please don’t hesitate to contact us at +2711 285 0975, or [email protected]. Our dedicated customer support team is here to assist you.

Goggleit Pty Ltd reserves the right to modify this refunds and returns policy at any time without prior notice.

 

Last Updated: 05-05-2024

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